Sehat Kahani, Neem Partner to Transform Digital Healthcare in Pakistan With Embedded Finance

Sehat Kahani, Pakistan’s leading digital healthcare platform, has partnered with Neem, an embedded finance platform, to simplify the movement of funds within its ecosystem, optimize its payment experience, and accelerate growth. This collaboration also enhances financial wellness for patients across Sehat Kahani’s digital platforms, nationwide clinics, and corporate partners by embedding a reliable and seamless payment system and providing Sehat Kahani with complete control over financial operations. “The partnership with Neem enhances the Sehat Kahani consumer App by providing their users, patients, with a secure and seamless payment experience. Neem’s one-window solution allows users to pay conveniently through cards, wallets, or bank accounts. Patients availing online consultations will enjoy a smoother payment process, with the added convenience of saving their payment methods for quicker, hassle-free transactions on recurring payments, eliminating the need to re-enter details each time,” the company told ProPakistani. Sehat Kahani is on a mission to democratize access to healthcare using digitally enabled primary care doctors, expertise, and services. Its telemedicine platform and nationwide e-clinics connect patients with doctors, especially in underserved communities. Sehat Kahani serves over 1.5 million patients across Pakistan. The platform also provides corporate health solutions, mental health support, diagnostics, and e-pharmacies. “By expanding our offering to include seamless payments and banking services, we’re creating a one-stop healthcare solution for our customers,” said Dr. Sara Saeed, Co-founder of Sehat Kahani. “With Neem’s integration, we are not only simplifying payments but also helping our patients, especially in rural areas, transition to digital transactions, which improves both security and convenience.” As part of its growth, Sehat Kahani has partnered with Neem to optimize how it receives, sends, and manages funds. “The integration includes a comprehensive reporting dashboard, giving Sehat Kahani real-time visibility into all of their transactions, usage patterns, revenues, refunds, and other insights, enabling more informed, data-driven decisions and managing their financial operations. Sehat Kahani will also benefit from robust and faster settlement and reconciliation of transactions through Neem’s payment integration,” Neem told ProPakistani. Neem’s embedded payments solution provides a seamless and scalable way for Sehat Kahani to collect, disburse, and manage funds. By eliminating inefficiencies, Neem empowers Sehat Kahani to streamline financial operations, reduce costs, and focus on delivering exceptional healthcare services. “Currently, the rural patients Sehat Kahani serves make payments via cash. Collection and handling of cash can pose challenges such as cash-handling risks, challenging movement of money, and undocumented transactions. We are exploring an opportunity together where Neem will be empowering Sehat Kahani with a dedicated digital wallet system within its app that will enable its end users to open their Sehat Kahani branded digital wallets. This could be a game-changer for unbanked and undocumented patients who will transition from cash to digital payments, reducing reliance on physical currency. It would also help Sehat Kahani mitigate cash-handling risks at rural clinics, ensuring safer movements of funds,” we were told. “Our partnership with Sehat Kahani is a major milestone for us at Neem, as we are enabling a leading player in Pakistan’s digital healthcare sector to drive greater financial wellness for its patients and clients through embedded finance,” explains Vladimira Briestenska, Co-founder at Neem. “Additionally, we are committed to improving Sehat Kahani’s financial health as a business, starting with more secure, cost-effective payment solutions.” This partnership marks a major step in Sehat Kahani’s evolution as a leading digital healthcare platform in Pakistan. Together, Neem and Sehat Kahani are setting a new benchmark for embedded finance in Pakistan’s healthcare sector, making healthcare—and the payments that support it—more inclusive and effective.